Shifa Store

Effective Date: 01/02/2026

Shifa Store respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services.

1. Information We Collect

a. Personal Information

• Name
• Phone number
• Email address
• Delivery address
• Live location (with permission)
• Encrypted login credentials

b. Order & Transaction Information

• Products ordered
• Order history
• Payment method (we do not store card/UPI details)

c. Location Information

• Real-time location for delivery tracking
• Pickup and drop coordinates

d. Device & Usage Information

• Device type and OS
• App usage data
• IP address
• Crash logs

2. How We Use Your Information

• Create and manage accounts
• Process and deliver orders
• Enable delivery tracking
• Send notifications
• Improve app performance
• Prevent fraud
• Comply with laws

3. Sharing of Information

We do not sell your data. We only share with:

• Delivery partners
• Shop owners
• Payment gateways
• Legal authorities (if required)

4. Data Security

• Encrypted authentication
• Secure servers
• Restricted access
• HTTPS APIs

No method is 100% secure.

5. User Permissions

• Location
• Camera
• Storage

6. Data Retention

We retain data only as long as necessary for services, legal compliance, and dispute resolution. Users can request deletion anytime.

7. User Rights

• Access your data
• Update/correct information
• Request deletion
• Withdraw permissions

8. Children’s Privacy

We do not collect data from children under 13. If found, it will be deleted immediately.

9. Third-Party Services

We are not responsible for third-party privacy practices. Please review their policies.

10. Changes to This Policy

We may update this policy. Continued use means acceptance of changes.

11. Contact Us